1. 1. Introduction

This Privacy Policy explains what we do with your data to provide the services offered on our website (the “Platform”), such as selling and creating your profile on MILES AWAY COACHING (the “Services”). This policy also explains the data we may collect when you visit the Platform.

Following applicable data legislation, please note the following:

The company responsible for handling personal data is MILES AWAY COACHING, (“We” or “Responsible for the treatment”). You can contact the representative of the Data Controller by sending an email to contactus@milesawaycoaching.com.

If you do not provide the information indicated as mandatory, we may not be able to process your user registration or provide you with the use of some Services that are available on the Platform.

To register and browse the Platform, you must be over 18 years of age. MILES AWAY COACHING may use your personal information to verify your age and ensure compliance with this restriction.

2. Legal basis for the processing of personal data

The collection and processing of your data is primarily based on the contractual and non-contractual relationship you have with us.

When we send you newsletters and Services or when we use the e-mail address you have provided to contact you individually or to recognize you when you revisit our website, we do so with your informed consent.

How we process the information collected by our cookies is based on the informed consent you have given us, under applicable law.

3. Personal information we collect

To register on the Platform and identify yourself, we will ask you for your e-mail address and date of birth.

To create your profile on the Platform, you can include personal information such as the country or city in which you reside, a photograph, your first and last name, your education, your professional experience and any other information you want to share in your profile. Profile information helps you get the most out of our Services, such as being found by other professionals and discovering business opportunities or projects you are interested in. However, if you do not want this information to be public, simply do not fill out your profile or delete the information you have provided.

To purchase our services or subscribe on our site, we will ask you for your credit or debit card information, including the validity date and CVV code. If you request an invoice, we will ask for your billing information if necessary.

When you visit or use our Services, we record information such as how often you use them, the date and time you access them, when you view or click on specific content, your preferences, the projects you share or the content you post. We use this information when you log in and when you read our emails, and we use Internet Protocol (“IP”) addresses to identify you and to record your use of the Platform.

We do not make decisions based on profiles, other than for advertising personalization and legitimate internet fraud prevention.

4. Purpose of processing

MILES AWAY COACHING, as Data Controller, will process your data for, managing your registration as a user of the Platform, to identify you and to give you access to the Services available to registered users on the Platform.

The development, fulfillment and execution of the contract for the provision of services MILES AWAY COACHING or any other contract we may have on the Platform. You should note that:

You expressly authorize us to process the data required for activation and payment processing. Card security codes (CVV or CVC) will only be used to process the current purchase as part of your payment information and will not be stored or further processed. Consenting to the activation of this feature allows your data to be automatically populated for future purchases, so you will not have to re-enter your payment information each time you make a purchase. It is understood that the data entered will be valid and up to date for future purchases. You will be able to modify or delete your credit cards at any time through the payment method of the purchase form or the configuration of the payment method of your subscription to MILES AWAY COACHING. We store and disclose card information by international security and confidentiality standards for credit and debit cards. For security reasons, use of this resource may require changes to your password. Remember that the security of the Platform also depends on the correct use and storage of confidential passwords.

Recommend jobs that match your profile.

Contact you by e-mail to update you and inform you about contracted resources, products or services, including security updates to the Platform, as necessary and reasonable.

Respond to requests or inquiries you make through the customer service channels available on our Platform.

We also use your information to generate non-identifiable aggregate data. For example, to generate statistics about our users, their jobs or areas of expertise, the number of hits or clicks on a particular service or project, or their demographics.

5. Options

The provision of the MILES AWAY COACHING Service may involve the use of your data, with your express consent, to send you personalized advertising related to our services, through e-mails or other means of electronic communication, sent by us or by external partners. To improve our services, please note that personal information related to purchases, interests and preferences may be used by MILES AWAY COACHING for analytical purposes, characterization of the user profile, marketing studies, and quality surveys and to improve interaction with our customers.

If you do not wish to receive some types of communications that we send by e-mail, access the “Notifications” section, in “Edit profile”, to manage your preferences.

You may also cancel your notifications by following the instructions in each notification you receive.

6. Data Retention Period

We will retain your data for as long as we have a valid contractual relationship with you and, after that, for the period determined by data processing obligations or as required by law.

7. Data recipients

To fulfill the purposes stated in this Privacy Policy, it may be necessary to provide or disclose your data to third parties for the following reasons:

Business transfer: in connection with any reorganization, restructuring, merger or sale, or any other transfer of assets, including personnel, provided that the receiving party agrees to process your data following our Privacy Policy.

Service providers: to provide services on our behalf or to assist us in providing our services. For example, we engage providers to perform marketing, advertising, communication, infrastructure and IT services, to customize and improve our service, to process credit card transactions or other payment methods, for customer service, to collect debts, to analyze and improve data (such as data related to users’ interaction with our services), and to process and manage satisfaction surveys. In the interest of efficiency, these partners and suppliers may be located in Mexico or other countries or territories and may not provide data protection services comparable to those in your country.

By accepting our Privacy Policy, you specifically authorize us to process and report your data to the aforementioned partners and to disclose your data to suppliers such as processors located outside Mexico for the purposes described herein and to provide a complete service. When we disclose personal information when exchanging data with countries outside of Mexico and other regions with data protection laws, we ensure that the information is transferred in compliance with this Privacy Policy and applicable data protection laws.

8. Data Protection Rights

As Data Controller, we are committed to respecting the confidential nature of your data and we guarantee the full exercise of these rights. At any time, you may exercise the following rights:

Right of access. You have the right to confirm whether we are processing your data and, if we are, you have the right to obtain a copy of the data and information related to the processing.

Right of the amendment. You have the right to correct errors, to amend incomplete or erroneous data and ensure the authenticity of the information processed.

Right to erasure. You have the right to request the deletion of your data without undue delay, if it has been processed incorrectly or if the purpose for which it was processed or collected no longer exists.

Right to restrict processing. You have the right to request the suspension of the processing of your information if it is unlawful or if the accuracy of the data is in question.

Right to object. You have the right to object to the processing of your data when it has been used for direct marketing purposes or when the processing must be terminated due to a personal problem, except when there is a legitimate interest or when it is necessary for the exercise or defense of actions.

Right not to be subjected to personalized decisions. You have the right not to be subject to a decision based solely on the automatic processing of your data, including profiling, with binding legal effects or affecting you, except when it is necessary for the performance of a contract, following the law, or if you have expressly authorized it.

To exercise these rights, please send an e-mail to:contactus@milesawaycoaching.com.

You can also visit the agency in charge of supervising data protection in your country to register a complaint or request the protection of your rights, if you consider it necessary.

The exercise of such rights is free of charge, except where the claims are deliberately unfounded or excessive, in which case the claimant may be required to pay the costs of the proceedings.

9. Information about cookies

We use cookies, which are data files placed on your device or computer that often include an anonymous unique identifier.

10. Changes

We will update this Privacy Policy from time to time and under legal, regulatory or operational changes. We will notify you of these changes (including the effective date) as required by law.